Returns & Claims

We offer a 14-day guarantee provided the product is unused, and still in original packaging. Unfortunately used products or 'change of mind' cannot be returned or exchanged due to hygiene reasons.
For any other inquiry, or claim first email
How to make a claim:
  • Send an email to
  • To help support your claim please provide photographic images of the Shipping Bag, Invoice, and Product/s with a detailed description to insure your claim is accepted.
  • Postage Address for returns:
    PO Box 612
    Jimboomba, 4280
    Queensland, AUS
    Exchange shipping fees are to be covered by the customer.
    Return Shipping costs are non-refundable.