Returns & Claims
RETURNS
We offer a 14-day guarantee provided the product is unused, and still in original packaging. Unfortunately used products or 'change of mind' cannot be returned or exchanged due to hygiene reasons.
We offer a 14-day guarantee provided the product is unused, and still in original packaging. Unfortunately used products or 'change of mind' cannot be returned or exchanged due to hygiene reasons.
For any other inquiry, or claim first email hello@queencertifiedbeauty.com
How to make a claim:
- Send an email to hello@queencertifiedbeauty.com
- To help support your claim please provide photographic images of the Shipping Bag, Invoice, and Product/s with a detailed description to insure your claim is accepted.
- Postage Address for returns:
PO Box 612
Jimboomba, 4280
Queensland, AUS
Return Shipping costs are non-refundable.