Shipping Info
Last Updated: 25/03/2023
If you've not received your tracking email, please email hello@queencertifiedbeauty.com so we can arrange for your email to be resent. Thank you for your patience, we understand and can not wait for you to receive your package.
All orders are shipped from Brisbane, QLD with Australia Post and a tracking number is issued via email. You must provide a safe and secure address as the courier will safe drop your parcel if you are not at home.
You can calculate the shipping time from postcode 4280 to your postcode here.
How do I track my delivery?
Click here to track your Australia Post tracking number (emailed to you) -> https://auspost.com.au/
AUSTRALIA
All Australian orders are shipped using Australia Post with a tracking number provided. Please see below for relevant shipping time frames and costs:
Standard Shipping: 3-8 business days
Express Shipping: 2-5 business days
NEW ZEALAND
New Zealand orders are shipped using Australia Post's Pack and Track service with a tracking number provided.
Standard Shipping: 5-10 business days
Express Shipping: 5-8 business days
UNITED STATES OF AMERICA
USA orders are shipped using Australia Post's Pack and Track service with a tracking number provided.
Standard Shipping: 10-14 business days
Express Shipping: 5-10 business days
CANADA
Canada orders are shipped using Australia Post's Pack and Track service with a tracking number provided.
Standard Shipping: 7-12 business days
Express Shipping: 4-8 business days
UNITED KINGDOM
UK orders are shipped using Australia Post's Pack and Track service with a tracking number provided.
Standard Shipping: 10-15 business days
Express Shipping: 6-12 business days
* All Shipping estimates are depending on your postal location.
DISPATCH TIMES
Please allow up to 2 business days for order processing.
During sale periods slight delays may occur.
PREORDERS
Please note we do not partially fulfill orders that contain a pre-ordered item. Your order will only be fulfilled once that item comes into stock. Please purchase separately if you wish to receive your in-stock items sooner.
*Shipping times act as estimates.
*Exchange shipping fees are to be covered by the customer.
Have you tracked your parcel via Australia Post website, and it is saying "We've got it" or "Delivered" and you've been waiting longer than advised?
Report an Issue with your relevant countries postal service company, so they can investigate asap and advise you on the latest info.
New Zealand
United States
Canada
United Kingdom